SHIPPING POLICY DONDE MARA Y NICO EIRL

At Donde Mara y Nico EIRL, we offer nationwide shipping through our logistics providers: Shalom, Olva Courier, Marvisur, and Carrazos, who are responsible for the safe transportation and delivery of orders.

Delivery Times:
Our shipments are made exclusively from Wednesday to Saturday.
Orders to Lima and provinces are processed within 24 to 72 business hours from the order confirmation.
For shipments to provinces, the estimated delivery time is 1 to 5 business days from the order dispatch.

Important Considerations:
Delivery times may be extended due to external factors such as weather conditions, strikes, holidays, or other force majeure events. In such cases, the customer will be promptly informed of the new estimated delivery date.
It is the customer's responsibility to provide a correct, clear, and complete delivery address. We are not responsible for delays or issues caused by incorrect or incomplete information.
It is the customer's responsibility to be available for the delivery of the product. Often, the logistics operators will call the provided phone number at the time of delivery to notify that they are at the agreed location.
If the recipient is unavailable at the time of delivery, a new attempt will be coordinated according to the policies of the respective logistics provider.

For any additional inquiries regarding our shipping, feel free to contact us at marabrcicbello@gmail.com